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FAQs

BASICS

HelpAcads is an online tutoring portal designed to assist students get their questions answered, assignments solved and fix their grades. Students are encouraged to seek solutions for their academic queries from our panel of experienced online tutors to get high quality, detailed and in-time solutions.
HelpAcads has a flexible payment structure where students can pay for solutions as and when they submit a query. The charges for each query generally depend upon the subject selected, the difficult level of the question and the urgency of the deadline.
HelpAcads only partners with verified online tutors who have in depth knowledge of subject areas. Our tutors double check the solutions prior to submission to ensure their correctness.
The reference material acts as a vantage point for tutors to familiarize themselves with the concepts and methods for the questions and problems they will be expected to solve. This becomes a tool for them to ensure that the solutions provided are easy to comprehend and follow a standard format for uniformity.
Absolutely, we encourage students to submit as many questions as they prefer to augment their learning. All questions can be posted at once for timely solutions.
We understand the importance of submitting answers as soon as possible. All our subject matter experts are very particular about timely submissions. Therefore, we guarantee submission of solutions before the deadline mentioned by you. In some cases, based on the availability of the tutors and the amount of work, we may even be able to turn around the solutions in a couple of hours. Invariably, we assure you that we will try to submit all solutions at the earliest.
Though we cannot help you out when you are taking an exam, we can definitely help you prepare for it. Our expert tutors can give you 100% solved quizzes and assignments to help you be ready for your exam. Additionally, you can book a live session with our subject matter experts and get all your queries answered in real time.
No, taking assistance from HelpAcads.com does not count as cheating. We offer help and assistance to you to help you get better grades. This in no way can be called as cheating. Our aim is to help you understand the concepts better and submit solutions on time. Additionally, all our solutions are plagiarism free and do not constitute as cheating.
At HelpAcads, we offer round the clock customer assistance. Simply go to www.helpacads.com and click on the icon on the bottom right corner. Fill in the fields and send across you message to us. We will revert back and take action on your query at the earliest. You can also reach out to us at admhelpacads@gmail.com or +91 9733392546
We have tried to cover a non exhaustive list of subjects at our portal to enhance your convenience. However, if your subject is not mentioned in it, you can submit your query in the ‘Other’ option of the Misc section. Alternatively, you could write to us at admhelpacads@gmail.com as well as can message us on our official whatsapp number +91 9733392546 with your query along with the deadline and any other information.
Unfortunately, not at the moment. While we are striving hard to keep our prices as low as possible, our services are not free. We need to compensate our subject matter experts for their time and effort and therefore, we charge for the services undertaken. However, there are no charges for registration and you only pay for the services you avail.
As we have to compensate our subject matter experts for their time and effort, we expect the students to pay for the services they avail.
There is no fixed cost for our services. All charges are relatively to the length of the assignment, the complexity of the questions and the proximity of the deadline.
Prices for all our services are variable. They depend upon the nature of the service (Homework help, live session or project work), the length of the queries, complexity of the questions and the proximity of the deadline.
At HelpAcads, we offer different services to suit all your online tutoring needs- Live Sessions- Interact with expert tutors of your choice in real time to get solutions for your queries Homework Help- Submit questions for expert tutors and get solutions for your assignments within a predetermined deadline Project/ Lab Work- Get assistance for your project/lab work
No, we don't offer any free trial. We guarantee all our clients access to global subject matter experts and ensure 100% correct solutions within a deadline. As we respect the time and effort our tutors put in and thus, believe in compensating them for each and every question they answer. Thus, we do not promote or offer any free trial.
At helpAcads, we make an effort to provide our clients with the best prices possible. All our services are gentle to the pocket and you don’t have to shell out a lot to get homework and assignment help. However, we cannot guarantee that we charge less than any other website out there. What we can guarantee is a value for money by providing you with 100% correct and plagiarism free solutions before the deadline submitted by professional subject matter experts.
At HelpAcads, we strive to offer any online tutoring need you may have. In case you need 2 unique sets of solutions for a particular assignment, just upload the same assignment twice. Your questions will be assigned to 2 separate tutors and you will receive 2 plagiarism free, 100% correct solutions.
We strive hard to ensure that all your questions are answered before your final submission. Therefore, we encourage you to set the deadline and we will assure that you receive the solutions before that date. While we will try to send you the solutions in a couple of hours, the deadline you set will never be crossed.
We believe in 100% client satisfaction and thus, we encourage them to review their work. We offer a period of 15 days where you can put in any query for your subject matter expert through the chat feature and review your work history. Additionally, all solutions you receive via HelpAcads will be available on your dashboard for 3 months for your reference.
We strive hard to ensure that only 100% correct solutions are submitted to our clients. All our subject matters experts come with rich domain expertise and it is very unlikely that you will receive incorrect solutions. However, in case you believe that the solutions you receive are incorrect, you can reach out to us through our chat feature within 15 days. Post 15 days, please feel free to reach out to us on admhelpacads@gmail.com in case there is any discrepancy in the solutions you receive.

TUTORS

We believe that constant feedback from students is the only way to learn and grow. Therefore, we encourage the students to rate their tutors based on the solutions provided. These ratings can then be used by fellow students while selecting tutors for their sessions.
Tutors should solely be rated on the quality of solutions they provide. You can take into consideration the correctness of the solution, clarity in understanding, use of step- by- step methodology, adherence to reference material and promptness of the solution submission as some key aspects of tutor rating.
Select from the Select File dialog box from your PC or drag and drop the files on the upload files area. In your mobile device, on clicking the upload files select gallery/File manager and navigate to the file and select to upload.
In most cases, we discourage cancellation of sessions as they are set to the convenience of both the parties. However, we do understand that at times something urgent might come up. In such cases, we request the students to directly contact their selected tutor and explain the reason for cancellation. For assignments and lab works, refund will be made on mutual agreement of the student and the tutor. Unfortunately, the payment made for live sessions will not be refunded in case of cancellation by the student as the tutors need to be compensated for their time and pre reading of reference material.
Generally, we encourage our tutors to only accept sessions that suit their availability. However, in an unlikely situation of a tutor cancelling a session, the student is refunded the payment for the cancelled session.
We strive hard to ensure that all solutions provided at HelpAcads are correct with conceptual clarity. However, we also acknowledge that there is a possibility for human error. Therefore, in an unlikely situation of submission of an incorrect solution, we immediately refund the student payment and assign the question to a new tutor.
There are many factors that make HelpAcads better than any other online tutoring website- We offer different solutions for different student needs. Our services include online assignment/ homework help, dedicated live sessions and project work assistance. We have a tailor made solution for all students. Our subject matter experts have global recognition and come with rich professional experience to help you fix your grades. We offer 100% correct solutions on time. All our solutions are plagiarism free and submitted in a step wise manner to help you understand them better. We provide on demand assistance, i.e. all our services are available 24/7. No matter what time of the day it is, if you have a question, we will supply you with the solution.
All our tutors are subject matter experts that come from across the globe. They come with domain expertise and rich professional experience. Our panel of expert tutors goes through a strict background and recommendation check to ensure that you receive online tutoring from only qualified experts.
Finding a tutor at HelpAcads is a child’s play. All you need to do is upload the assignment with due date, time and any other instructions. It will be circulated across all tutors registered on helpacads with the subject matter knowledge for your assignment. the right tutor will accept it and send back 100% correct solutions before the deadline.
We have a strict policy to ensure that tutors only accept assignments that they are able to deliver. In an unlikely event of a tutor denying your assignment after accepting, we will immediately assign it to another tutor and make sure that you receive your solutions within time.
We have a strict policy to ensure that tutors only accept assignments that they are able to deliver. In an unlikely event of a tutor denying your assignment after accepting, we will immediately assign it to another tutor and make sure that you receive your solutions within time.
Rating your tutor is not necessary but we encourage and recommend all our clients to rate their respective tutors after the session. This will not only help other students get an idea and guide them on which tutors are the best, but will also help us understand your needs better. Rating your tutor is the easiest way to bring to our notice what went right and what went wrong in your session.

ACCOUNT

On our home page www.helpacads.com either click on ‘Register’ which is at right top corner or click on 'sign up now' just below 'sign in'. On clicking you will be taken to another page. Now simply fill out all the required fields.
Log in to your account on www.helpacads.com and click on Profile. Select account settings and make the changes as needed.
Go to the Account Settings Page. You can update your Name, Email Address, University and change your password there.
Go the Forgot password page by clicking the forgot password link on the login page. Enter your username or email address and we will send you an email to reset your password. Click on the link in the email to reset your password.
Get In touch with our team and submit a request to delete your account. Once deleted, you wont be able to access your account and It will be deleted from our database.
Yes, we do not share the identity of our clients with any third party. Your identity is safe with us and shall not be leaked for any sales or marketing gimmick and will solely be used by helpacads.com only. Feel free to take a look at our privacy policy.
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